Matrixhubs

Privacy Policy

Effective date: January 1, 2024
By using any Matrixhubs application, you agree to the data practices described in this policy. If you disagree with any part, please stop using our services.

Who We Are

Matrixhubs ("we", "us", "our") is a mobile application developer focused on building free, useful apps for everyday users. This Privacy Policy covers all applications and services we publish (the "Service") and explains what data we collect, why we collect it, and how we protect it.

Information We Collect

Information you provide — When purchasing premium features or contacting our support team, we collect your name, email, and payment information as necessary to complete the transaction or respond to your request.

Automatic device & usage data — We collect technical data such as your IP address, device type, operating system, app version, timestamps, and interaction patterns. This helps us maintain reliability and improve the experience.

Location data — Certain apps require location access to support Bluetooth Low Energy (BLE) features. On Android 11 and below, ACCESS_FINE_LOCATION or ACCESS_COARSE_LOCATION is used; on Android 12+, BLUETOOTH_SCAN is used instead. Background location may also be needed on Android 11 and below to support background functionality. You can disable this in device settings at any time.

Crash & diagnostic data — If an error occurs, anonymous diagnostic logs are collected via third-party tools to help us identify and fix issues quickly.

We never collect sensitive personal data including race, religion, health, political views, sexual orientation, or criminal history.

Third-Party Services

We integrate third-party SDKs that may collect data independently to deliver their services. Please refer to their individual policies:

Device Permissions

📁 Storage

Used to save and read files such as downloaded content, cached app data, or user-uploaded media. You may deny this permission, though some features may not work.

📍 Location

Required for location-based features and Bluetooth Low Energy detection. You may choose approximate or precise location, or deny entirely via device settings.

📷 Camera

Used for capturing photos or videos within the app. Fully optional — you can revoke this permission at any time.

📞 Phone

Read phone identity for account verification or telephony-related features, where applicable. Optional and revocable.

📶 Wi-Fi & Network

Manage network connections to optimize data usage and enable connectivity features within the app.

⚙️ Other System Permissions

Some apps may use additional Android permissions (e.g., vibration, Bluetooth, foreground services, notifications, billing API) strictly for core functionality. Each is disclosed in the respective app's store listing.

How We Use Your Data

How We Share Your Data

We do not sell your personal data. We may share it only in these situations:

Cookies & Tracking Technologies

Our apps do not directly place cookies. However, third-party SDKs we integrate may use cookies or similar identifiers for analytics and advertising purposes. You can opt out of interest-based advertising via your device settings (e.g., "Opt out of Ads Personalization" on Android).

Your Rights

Data Retention

We keep your data for as long as your account is active or as required to provide the Service. Upon account deletion, we remove your personal data within a reasonable timeframe unless retention is required by law or necessary to resolve disputes.

Security

We implement industry-standard technical and organizational safeguards to protect your information. However, no digital system is completely immune to risk. If you suspect unauthorized access to your account or our systems, please contact us immediately.

Children's Privacy

Our Service is not directed at children under the age of 13. We do not knowingly collect personal data from minors. If we learn that a child has submitted personal information, we will delete it as soon as possible. Parents or guardians may contact us to request removal.

Links to External Sites

Our apps may include links to third-party websites or services. We are not responsible for the content or privacy practices of those sites. We recommend reviewing their privacy policies before interacting with them.

Changes to This Policy

We may update this Privacy Policy as our services evolve or legal requirements change. The effective date at the top of this page will reflect the latest revision. For material changes, we will notify users via the app or email. Continued use of the Service following any update constitutes acceptance of the revised policy.

Contact Us

Questions, requests, or concerns about this Privacy Policy? Reach out to us:

✉️ [email protected]

We aim to respond within 3–5 business days.